Machine tool builder Mazak Corporation completed the expansion of its National Service and Training Departments in Florence, Ky., recently, and all of its customer-training courses have been conducted in the modernized National Technology Center & Center for Multi-Tasking and Manufacturing Excellence since early January.

Mazak has eight technology centers in North America, each one creating a regional presence for equipment sales and service, and training and technical development for machine shops and manufacturers. The National Technology Center in Kentucky is the center of this effort: it opened in 1996 and it was doubled in size in 2006.

Together, Mazak’s Technology Centers are an important element of the company’s Optimum Plus service and support program.  Each Technology Center gives manufacturers access to multi-tasking and five-axis machines, training courses and seminars, parts support, and other networking and manufacturing technologies.

Like most machine tool manufacturers, Mazak endured a decline in demand starting early in 2009, but since then the company has been increasing production at manufacturing operation in Northern Kentucky.

The current capacity expansion at Florence was announced in 2012.  First, Mazak increased the size of its North American Parts Center and Spindle Repair Department. Today, it is able to stock over 52,000 part numbers — an inventory of spares estimated at more than $65 million.