DESIGN & PRODUCTIVITY
Carr Lane Mfg. Co. — Workholding winnerFor more than 35 years, Junker has dedicated it-self to providing the highest quality and precision O.D. and I.D. cylindrical grinding systems available. Innovation is our foundation for planning and producing the most diversified line of grinding systems available.
Unlike other grinding machine manufacturers, Junker has succeeded in optimizing innovative solutions. Based on state-of-the-art technology, much of it from our R&D group, we have maintained a leading-edge position based on the ever-changing worldwide demand for flexible high-speed, precision grinding systems.
Our competitive strength and value to our customers stem from our global commitment to research and development in tooling technology, our attention to detail in tool design, manufacturing and quality control, and our unique approach in designing and building custom tool-manufacturing equipment that surpasses any other machinery available worldwide.
Our new 420,000-square-foot, state-ofthe-art manufacturing facility in Oxnard, Calif., is a symbol of our continued commitment to our customers. We have invested millions in "lights-out," automated, flexible manufacturing systems (FMS) to thor-oughly streamline our production capabilities and field an ever-growing line of high-precision CNC products. To control quality, costs, and lead times, we machine all critical components in-house on dedicated state-ofthe-art CNC machine tools. We maintain accuracies in the ten-thousandths of an inch, resulting in precision that is not dependent on the ability to fit outof-tolerance parts. The accuracy is machined into every part.
Hardinge Inc. — Turning Machines winnerTwo basic fundamentals will continue to drive machine tool builders — cost per part and machine flexibility/agility.
The under-lying factors that will impact these areas include cycle time reductions, increased machining speeds, and reduced life cycle costs through built-in reliability.
Hardinge is keeping a very close eye on the evolving needs of machine users. We recognize that users' perceptions are different. Hardinge has strived to be a technology leader in the development of machines that can process a variety of materials efficiently.
Precision Twist Drill — Cutting Tools winnerPrecision Twist Drill is dedicated to consistently meeting and exceeding our customers' expectations for value, quality, service, and technology. This is achieved through developing a culture where each employee is committed to excellence and an ongoing corporate policy of investment into resource development. Our goals and objectives consist of attaining the highest level of overall customer satisfaction, achieving and maintaining the status of being a low cost producer and low cost marketer of high-quality products, being a leader in technical market support, and service processes to ensure and maintain a high level of flexibility.
Rofin-Sinar Inc. — Laser & Thermal Cutting winner
Rofin-Sinar is committed to all who have taken in the success of its business: employees, customers, suppliers and investors.
The company strives to: recruit, challenge, reward, and retain the most competent employees in a productive and fulfilling environment. Deliver to customers the highest value material processing lasers and services measured by quality, timeliness, and competitive prices. Deal with suppliers in the manner in which it wishes to be dealt with by customers. Continuously increase the value of the company to investors, balancing short range income with long range investment in growth strategies.
At every level, Siemens customers are experiencing what we mean by our slogan "The Passion to Perform." With every encounter, our ability to provide customers best-in-class solutions improves and ultimately enhances our ability to meet the needs of all our customers now and well into the future.
FLEXIBLE SOLUTIONS
The recent introduction of Netservice (a concept for Internet-based service and support) carries this philosophy beyond machines. Global partnerships, expansion of our regional technical centers, and a strong dealer network further demonstrate our efforts to ensure our customers receive exceptional support worldwide and enjoy enhanced productivity.
Masco Machine Inc. — Microfinishing winnerAn off-the-shelf machine is not always the smartest solution. Manufacturers come to us because they know that we will listen to their particular requirements. We work with our customers to develop not only the best equipment configuration, but also the best production process for the range of their workpieces. We deliver full turnkey, custom metal-cutting solutions using our latest modules that achieve the best possible return on the investment, space utilization, ergonomics, reliability, and maintainability.
Newall Electronics Inc. — Controls & Systems winner
Since 1989, Newall Electronics Inc. has seen the benefits of going above and beyond the norm in trying to satisfy its customers and network of distributors. Newall's original philosophy, which continues today, was nothing more than to "treat people in the same manner that you want to be treated." Newall's approach to customer service creates much more empathy on Newall's part, and it recognizes that everyone makes mistakes from time-to-time. Thanks to Newall, it doesn't always have to cost money.
Sumitomo Electric Carbide — Cutting Tools Carbide winner
The basis for the code of conduct for Sumitomo companies was formulated in the late 1800s. The code states the necessity of acting in good faith in order to maintain the other party's trust. It also urges that social trends should be studied in order to meet social changes with active responses. Lastly, the code advises against attraction to easy profits or hastily being drawn to the promise of profits before fully investigating the commercial viability of ventures.
With this in mind, Sumitomo Electric Carbide's mission is to service society by applying technological innovation to the development of tomorrow's products and services through reliability, vitality, and creativity.
Surfware Inc. — Manufacturing Software winner
Surfware is a family-owned and operated CAD/CAM company with 48 years' history in discrete manufacturing. A family ambiance extends to include all employees and resellers. Since the software company began in 1987, employee and dealer turnover has been extremely low, which gives stability in development, technical support, and sales staffs. This constancy has driven development of robust products and a highlytechnical global distribution network. Surfware has earned a reputation in the industry for being a good company with which to do business.
We have a great product line today that has taken single and multispindle turning machines to the next level in that they combine the best of traditional cam and CNC benefits. The key word, however, is today. Although we have an ambitious R&D program, we cannot base our future on today's successful product and a receptive market. That's why customer service remains our primary focus. Providing on-going support — spare parts, training, technical assistance, and competent repair service — will be the reason for our success in the future.
INNOVATION
We want to serve our customers by providing them with products that give the best value in terms of features, quality, reliability, and price. And we want to offer the highest level of product and service support in our market, along with focusing each day on serving our customers better by understanding their needs and exceeding their expectations.
Armstrong-Blum Mfg. Co. — Sawing & Cutoff winnerThe philosophy of Armstrong-Blum Mfg. Co. for over 90 years has been to provide dependable quality machines and blades along with unequaled customer support. Our Marvel bandsaws and blades and Spartan metalworking machinery are designed to the highest industry standards. Armstrong-Blum Mfg. Co. is also committed to customizing our machines and handling systems to meet the needs of individual customers.
Our line consists of unique products designed as a response to customer needs. Innovative products have been designed for coolant recy-cling, filtration, hydraulics, machine construction, etc. A totally new product is released, on average, once a quarter, and existing products are scheduled for redesign every 18 months. We must always remember that our customers are our only reason for existence.
The company's ongoing global expansion is made possible through intense laser technology research and development, market-oriented sales teams, total quality leadership training, and rapid response service.
Renishaw — Inspection and Measuring Equipment winnerSince the formation of the first Renishaw company in the U.K. in 1973, there has been a high commitment to research and development which, annually, together with engineering expenses, amounts to approximately 12% of sales. Thus investment has resulted in a c o m p r eh e n s i v e range of highly accurate probes, accessories, measuring systems and other innovative products which have significantly advanced the frontiers of knowledge in research activities and have generated, and continue to generate, important patents which form the basis of current and future products.
The company is strongly committed to working in partner-ship with its customers, offering value-added services such as training and productivity improvement programs to help customers improve their production methods, increase throughput, reduce machining costs, and improve return-on-capital investments.
TekSoft Inc. — Manufacturing Software winner
Since 1981, TekSoft has been recognized as the first PC-based CAD/CAM system to utilize a graphical user interface. This heritage of product innovation and ease of use serve as an icon of productivity for over 16,000 customers worldwide who depend on TekSoft to deliver reliable manufacturing solutions.
TekSoft expects to maintain its competitive edge by continuing to invest heavily in R&D. Ongoing alpha and beta testing ensures quality software. Annual VAR certification signifies TekSoft's commitment to customer service.
PERFORMANCE & REPEATABILITY
Amada Cutting Technologies Inc. — Sawing & Cutoff winnerAmada's philosophy has always been to maintain a very aggressive re-search and development program. It is the intent of Amada's top management to always strive for new levels of innovation while maintaining the highest possible level of quality. It has always been Amada's goal to reduce secondary machining costs through accurate cuts, improved surface finishes, and long blade life.
With the ever-increasing requirement for higher levels of accuracy and productivity through extensive research and development programs, Amada will be there to meet the challenge.
OGP is the leading manufacturer of measuring equipment because we listen to the changing needs of our customers. In-house research, development, and manufacturing operations produce state-of-the-art coordinate measurement systems. And OGP craftsmen produce the highest quality optics, mechanics, electronics, and software.
READERS CHOICE FOR USER FRIENDLINESS
Anilam Inc. — Controls & Systems winner
This year, Anilam celebrates 30 years of innovation and leadership in metalworking electronics. High performance, made easy to use, is the hallmark of Anilam. This is accomplished by strong dedication to investment in research and design and with creative human resources who are well experienced in machine tools. Anilam has always been a ground-breaker. We presented the first programmable readout 21 years ago and our first conversational controls 19 years ago. Anilam, in a radical step, was among the first in the industry to convert to PC-based control systems in 1990. Anilam's ingenuity is especially manifested this year with a wealth of new products.
After developing a strong reputation for taking difficult-to-deliver jobs, the founders of Fadal branched into manufacturing tool changers for manual mills.
Now, more than 20 years after the introduction of our first machine tool, over 19,000 Fadal Engineering vertical machining centers have been delivered worldwide. This success lies on a philosophical foundation of continuously striving to find new and innovative ways of applying today's technology.
SERVICE & TECHNICAL SUPPORT
CG Tech — Manufacturing Software winner
CGTech is dedicated to maintaining its position as the world leader in NC verification, simulation, and optimization software for manufacturing. When users purchase Vericut, they are not just buying software, they are gaining a manufacturing partner with the best reputation in the business. We value our customers and listen to them as we continue to develop the program. Our technical support staff is made up of NC experts who understand the problems faced by manufacturing engineers.
We have always done this, and we continue to do it.
Our reputation pivots on quality. We are not as concerned with the biggest as we are with being the best within every facet of our business, including the quality of our tools and the quality of customer service.
Agile Manufacturing allows us to produce innovative, high-performance machines for a reasonable price on a timely basis. The Technology Centers help customers implement the advanced machine tool technology at their facilities. Our comprehensive customer support program, "Optimum," continues throughout the life of the machines.
In the past year, we nearly doubled our workforce. One out of four is an engineer dedicated to developing the best process solutions. The rest build, implement, and service those solutions. Motch will set the pace in performance, products, and services.
The bottom line is optimizing the spindle. In today's manufacturing world that includes Okuma machine tool technology and Okuma CARE's 24-hour-a-day, seven-day-a-week program of constantly available technical expertise and re-pair parts.
The primary objective of Sunnen Products Company's R&D is to keep pace with customer needs in processing new materials and requirements for higher volume production while maintaining the highest standards of precision.
Toyoda Machinery USA, Grinding Machine Division — Grinding Machines winner
Toyoda Machinery USA is wholly owned by Japan's Toyoda Machine Works Ltd. — a leading machine tool and automotive components company. Truly global, with affiliated companies in Asia, South America, and Europe, Toyoda is an international family of skilled engineers and craftsmen dedicated to providing effective metalworking solutions. As the world's largest manufacturer of cylindrical grinders, producing machines with the highest uptime rates, Toyoda is a leader in CBN advancements and an innovator in a variety of technologies for future manufacturing systems.
TECHNOLOGY & RELIABILITY
Equally important is our commitment to staffing our facilities with highly skilled and continuallytrained engineers and operators. We understand what quality is all about. It's our way of doing business.
We are committed to exceed our customers' expectations by having the strongest application-oriented marketing, sales, and engineering capability supported by a highly flexible and responsive manufacturing process.
Our high-quality products and services will help our customers optimize their manufacturing processes.
With their success, we will achieve sustained growth and profitability.
Greenleaf — Cutting Tools winner
The Greenleaf philosophy has always been one of close ties to the end user and an order well-earned through superior applications knowledge and innovative design engineering. Our slogan, "We don't sell tooling, we provide increased productivity," is at the heart of all our thinking as we grow and diversify. Our R&D has provided us with numerous metal removal solutions which have positively impacted productivity, perhaps none more dramatically than our WG-300 whisker-reinforced ceramic which removes metal up to 10 times faster than the best prior methods.
Hitachi Seiki U.S.A. Inc. — Machining Centers winner
Hitachi Seiki has a philosophy of designing machine tools to give the best value to the customer.
New concepts such as our ECO-eco (Ecology and Economy) features eliminate lubrication and hydraulic systems. This will save the customer the cost of oil and the environmental impact of contaminated coolants. These ideas are the wave of the future and are included in the standard package of our S Series machines.
Additional value is the key to customer satisfaction and future business.
The company's cutting tool division, Mitsubishi Carbide markets and sells a wide range of coated and uncoated, CBN, and cermet indexable insert grades, as well as toolholders, milling cutters, boring systems, and a broad family of drilling products.
Under the belief "best sparks make best products," all of us are doing our best to give customers the best possible solutions to individual problems. Responding to drastic changes in the real world of manufacturing, we will continuously break new grounds to meet changing customer needs.
EDITORS' CHOICE AWARD
Other winners:Mitutoyo Corp. Marposs Corp. MC Machinery-Mitsubishi EDM CNC Software OSG Tap & Die |